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Tampa Roots

Privacy Policy

Tampa Roots – Privacy Policy
Effective Date: 01/01/2025
 

At Tampa Roots, we care about your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe. By using our website or services, you agree to the terms below.

1. Information We Collect

When you interact with our site, submit a form, or make a purchase, we may collect:

  • Your name

  • Phone number

  • Email address

  • Property address

  • Project preferences and service requests

  • Photos or file uploads

  • Payment details (via Square, not stored directly by us)

  • IP address and browser/device type (via Wix)

2. How We Use Your Information

We use this information to:

  • Respond to inquiries and provide service quotes

  • Schedule and manage appointments

  • Deliver services you’ve requested

  • Process secure payments via Square

  • Send updates or confirmations

  • Improve your experience on our site

  • Send occasional marketing updates (only if you opt in)

We will never sell or share your personal information for advertising or third-party marketing purposes.

3. Payment Security (via Square)

All payment information is processed securely through Square. We do not see or store your credit card details. Square uses industry-standard encryption and is PCI-DSS compliant to ensure your financial data stays safe.

4. Website Security (via Wix)

Our website is hosted on Wix, which uses SSL encryption and secure servers to protect your information. Any data you submit through our forms is encrypted and stored securely via Wix’s platform. However, as with any online service, no transmission is 100% secure. By using our site, you acknowledge that you share data at your own risk.

5. Cookies & Analytics

We may use cookies or tracking tools on Wix to understand how visitors use our site and improve our content. This may include general location, time spent on pages, and device type. You can control or disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Request a copy of your data

  • Ask us to correct or delete your data

  • Opt out of marketing communications

  • Withdraw consent for us to hold your info (where legally applicable)

Email us at rodney@tamparootsgardening.com to make a request.

7. Third-Party Services

Our site may link to third-party tools (e.g., Instagram, payment links, calendar booking). We are not responsible for their privacy practices. Please review their policies before sharing personal info.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 18.

9. Policy Updates

We may update this Privacy Policy as needed. The most current version will always be available on our website with the effective date shown at the top.
 

Questions or Concerns?
Reach us at rodney@tamparootsgardening.com and we’ll be happy to help.

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